It’s Not Working or How to help your tech support help you.

I’ve worked as a developer (on various different languages and systems) over the past 6 years. Before that I worked in tech support and help desk support for a couple of companies. Something that has acted as a constant across this entire time are the three words “it’s not working”. As a developer/tech support person,… Continue reading It’s Not Working or How to help your tech support help you.

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